General terms and conditions of sale

In force on 01/09/2022

ARTICLE 1 - Scope of application.

These General Terms and Conditions of Sale (known as the "T&Cs") apply, without restriction or reservation, to all sales concluded by the Seller to non-professional buyers ("Customers or the Customer"), wishing to acquire the products offered for sale ("The Products") by the Seller on the https://www.laligne29.com/ website.

The Products offered for sale on the site are the following:

  • Square cushions in the sizes 60 x 60 cm, 50 x 50 cm, 40 x 40 cm and 100 x 100 cm.
  • Rectangle cushions in the sizes 40x65 cm and 50 x 80 cm, 50 x 30 cm.
  • Pencil case in 15 x 20 cm format.
  • Trays in 43 x 33 cm and 46 cm diameter, small tray.
  • Wall hangings in the sizes 138 x 250 cm, 100 x 180 cm and 69 x 125 cm.
  • Curtain (double curtains) in 138 x 250 cm format.
  • Curtains in 138 x 250 cm format.
  • Scarf 130 x 130 cm.
  • Tote bag in 42 cm x 40 cm x 20 cm format.
  • Dish in 31 cm format.
  • Upholsterer's Coupons 100 cm x 180 cm, 69 cm x 125 cm, 77 cm x 140 cm, 50 cm x 100 cm, 60 cm x 120 cm and 100 cm x 200 cm.
  • Light fixture 40cm x 20 cm.
  • Kimono, Scarf.
  • Homothetic format (141.5 cm x 256 cm, 62 cm x 62 cm, 42 cm x 67 cm and 15 cm x 20 cm)

The main characteristics of the Products, and in particular the specifications, illustrations and indications of the dimensions or capacity of the Products, are presented on the website https://www.laligne29.com/ which the customer is required to read before ordering.
The choice and purchase of a Product is the sole responsibility of the Customer.
Product offers are subject to the limit of available stocks, as specified when the order is placed.

These T&Cs are accessible at any time on the https://www.laligne29.com/ website and will take precedence over any other document.
The Client declares that he has read these T&Cs and that he has accepted them by ticking the box provided for this purpose before the implementation of the application procedure.he online order of the https://www.laligne29.com/ site.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Client.

The Seller's contact information is as follows:
LA CASA TROPICAL, LLC
Share capital of 21342€ euros
Registered with the Montpellier Trade and Companies Register under the number 440404903
42 rue du docteur malabouche, 34660, Cournonterral
Email: laligne29.nicolas@gmail.com
Phone: 0670545127
Intra-Community VAT Number FR31440404903
The Products presented on the https://www.laligne29.com/ website are offered for sale in the following territories: France, DOM TOM, Europe and Worldwide.

In the event of an order to a country other than mainland France, the Client is the importer of the Product(s) concerned.
For all Products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice.
Customs or other local taxes or import duties or state taxes may be payable. They will be the responsibility and sole responsibility of the Client.

ARTICLE 2 - Prices

The Products are supplied at the prices in force on the https://www.laligne29.com/ website, when the order is registered by the Seller.
Prices are expressed in Euros, excluding tax and including tax.
The prices take into account any discounts that may be granted by the Seller on the https://www.laligne29.com/ site.
These prices are firm and cannot be revised during their period of validity, but the Seller reserves the right, outside the validity period, to modify the prices at any time.

Prices do not include handling, shipping, transport and delivery costs, which are charged extra, under the conditions indicated on the website and calculated prior to placing the order.
The payment requested from the Client corresponds to the total amount of the purchase, including these feesis.
An invoice is drawn up by the Seller and given to the Client upon delivery of the Products ordered.

Some orders may be subject to a pre-accepted quote. The quotes drawn up by the Seller are valid for a period of 24 hours after they are drawn up.

ARTICLE 3 – Orders

It is the Customer's responsibility to select on the https://www.laligne29.com/ site the Products he wishes to order, according to the following terms:
The customer chooses a product that he puts in his basket, a product that he can delete or modify before validating his order and accepting these general terms and conditions of sale. They will then enter their contact details or log in to their space and choose the delivery method.
After validation of the information, the order will be considered final and will require payment from the customer according to the terms and conditions provided.

Product offers are valid as long as they are visible on the site, within the limit of available stocks.
The sale will only be considered valid after full payment of the price. It is the Customer's responsibility to verify the accuracy of the order and to report any errors immediately.
Any order placed on the https://www.laligne29.com/ site constitutes the formation of a contract concluded at a distance between the Client and the Seller.
The Seller reserves the right to cancel or refuse any order from a Client with whom there is a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on the site.

ARTICLE 3 Bis - Customer area - Account

In order to place an order, the Customer is invited to create an account (personal space).
To do so, they must register by filling in the form that will be offered to them at the time of their order and undertake to provide sincere and accurate information concerning their civil status and contact details, in particular their email address.
The Client is responsible for updating the informationtraining. They are told that they can modify them by logging into their account.
To access their personal space and order history, the Customer must identify themselves using their username and password, which will be communicated to them after registration and which are strictly personal. As such, the Client shall refrain from any disclosure. Otherwise, he will remain solely responsible for the use that will be made of it.
The Customer may also request to unsubscribe by going to the dedicated page on their personal space or sending an email to: laligne29.nicolas@gmail.com. This will be effective within a reasonable period of time.

In the event of non-compliance with the general terms and conditions of sale and/or use, the https://www.laligne29.com/ site will have the option of suspending or even closing a customer's account after formal notice has been sent electronically and has remained ineffective.
Any deletion of an account, regardless of the reason, results in the pure and simple deletion of all personal information of the Client.
Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not engage the responsibility of the Seller.
The creation of the account entails acceptance of these general terms and conditions of sale.

ARTICLE 4 - Payment terms

The price is paid by secure payment, according to the following terms:

  • Payment by credit card
  • or payment by bank transfer to the Seller's bank account (whose contact details are communicated to the Client when the order is placed)

The price is payable in cash by the Client, in full on the day the order is placed.

Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider involved in banking transactions carried out on the https://w websiteww.laligne29.com/.

Payments made by the Client will only be considered final after the Seller has actually collected the sums due.
The Seller shall not be obliged to deliver the Products ordered by the Client if the Client does not pay the Seller the price in full under the conditions indicated above.

ARTICLE 5 - Deliveries

The Products ordered by the Client will be delivered in mainland France or in the following areas: DOM TOM, Europe and Worldwide.

Deliveries take place within approximately 3 to 15 days to the address indicated by the Client when placing an order on the website.
Delivery is the transfer to Customer of physical possession or control of the Product. Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.
The Seller undertakes to make its best efforts to deliver the products ordered by the Client within the deadlines specified above.

If the Products ordered have not been delivered within 6 weeks after the indicative delivery date, for any reason other than force majeure or the Customer's actions, the sale may be cancelled at the Customer's written request under the conditions provided for in Articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Client will then be returned to him at the latest within fourteen days following the date of termination of the contract, excluding any compensation or withholding.

In the event of a special request from the Client concerning the packaging or transport conditions of the products ordered, duly accepted in writing by the Seller, the related costs will be subject to an additional specific invoice, on the basis of a quote previously accepted in writing by the Client.
The Client is obliged to check the condition of the products delivered. He has a period of 72 hours from delivery to make complaints by mail, Mayl, accompanied by all the supporting documents (photos in particular).
After this period and failing to comply with these formalities, the Products will be deemed to be compliant and free of any apparent defect and no claim can be validly accepted by the Seller.
The Seller will reimburse or replace as soon as possible and at its own expense, the Products delivered whose lack of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the Consumer Code and those provided for in these T&Cs.

The transfer of the risk of loss and damage relating thereto will only be carried out at the time when the Client takes physical possession of the Products. The Products therefore travel at the Seller's own risk, except when the Client has chosen the carrier. As such, the risks are transferred at the time of handover of the goods to the carrier.

ARTICLE 6 - Transfer of ownership

The transfer of ownership of the Products from the Seller to the Client will only be carried out after full payment of the price by the latter, regardless of the date of delivery of the said Products.

ARTICLE 7 - Right of withdrawal

According to the terms of Article L221-18 of the Consumer Code "For contracts providing for the regular delivery of goods for a defined period, the period runs from the receipt of the first good."
The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the site or any other unambiguous statement expressing the desire to withdraw and in particular by post addressed to the Seller at the postal or email address indicated in ARTICLE 1 of the T&Cs.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be marketed in new condition, accompanied by the purchase invoice.
The productsdamaged, soiled or incomplete are not taken back.
The return costs remain at the expense of the Customer.
The exchange (subject to availability) or refund will be made within 14 days of receipt, by the Seller, of the Products returned by the Client under the conditions set out in this article.

ARTICLE 8 - Seller's liability - Guarantees

The Products supplied by the Seller benefit from:

  • the legal guarantee of conformity, for Products that are defective, damaged or do not correspond to the order,
  • the legal warranty against latent defects resulting from a defect in material, design or manufacture affecting the products delivered and making them unfit for use.

Provisions relating to legal guarantees

Article L217-4 of the Consumer Code
"The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to him by the contract or has been carried out under his responsibility. »

Article L217-5 of the Consumer Code
"The goods are in conformity with the contract:
1° If it is fit for the use usually expected of a similar good and, where applicable:

  • if it corresponds to the description given by the seller and has the qualities that the seller has presented to the buyer in the form of a sample or model;
  • whether it has the qualities that a buyer can legitimately expect in the light of the public statements made by the seller, the producer or his representative, in particular in advertising or labelling;

2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. »
Article L217-12 of the Consumer Code
« The action resulting from the lack of conformity is time-barred after two years from the delivery of the goods. »

Article 1641 of the Civil Code.
"The seller is bound by the warranty in respect of hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use, that the buyer would not have acquired it, or would have given only a lower price, if he had known of them."

Article 1648 paragraph 1 of the Civil Code
"The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect."

Article L217-16 of the Consumer Code.
"When the buyer asks the seller, during the course of the commercial guarantee granted to him at the time of the acquisition or repair of movable property, for a restoration covered by the guarantee, any period of immobilization of at least seven days shall be added to the duration of the guarantee which remained to run. This period runs from the buyer's request for intervention or from the provision for repair of the property in question, if this provision is subsequent to the request for intervention. »
In order to assert its rights, the Client must inform the Seller, in writing (email or post), of the non-conformity of the Products or the existence of hidden defects from the time of their discovery.
Seller will refund, replace, or repair any Products or parts under warranty that are found to be non-conforming or defective.
Shipping costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed on presentation of supporting documents.
Refunds, replacements or repairs of Products deemed non-compliant or defective will be made as soon as possible and at the latest within 3 days of the Seller's finding of the lack of conformity or hidden defect. This refund can be made by bank transfer or cheque.
The responsibility of theu Seller may not be held liable in the following cases:

  • non-compliance with the legislation of the country to which the products are delivered, which it is the responsibility of the Customer to verify,
  • in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, such as in the event of normal wear and tear of the Product, accident or force majeure.
  • The photographs and graphics presented on the site are not contractual and cannot engage the responsibility of the Seller.

The Seller's warranty is, in any event, limited to the replacement or reimbursement of Products that do not conform or are affected by a defect.

ARTICLE 9 - Personal data

The Client is informed that the collection of his/her personal data is necessary for the sale of the Products by the Seller as well as for their transmission to third parties for the purpose of delivering the Products. This personal data is collected only for the performance of the sales contract.

9.1 Collection of personal data

The personal data that is collected on the https://www.laligne29.com/ website is as follows:

Account opening

When creating the Customer/User account:
Surnames, first names, postal address, telephone number and e-mail address.
Siret (if France), intra-community VAT (if Europe).

Payment

As part of the payment for the Products offered on the https://www.laligne29.com/ website, the latter records financial data relating to the Customer's/user's bank account or credit card.

9.2 Recipients of personal data

Personal data is used by the Seller and its co-contractors for the performance of the contract and to ensure the efficiency of the sale and delivery of the Products.
The category(ies) of co-contractor(s) is (are):

  • Transport providers
  • Payment institution providers

9.3 Milking Managerment

The data controller is the Seller, within the meaning of the Data Protection Act and as of 25 May 2018 of Regulation 2016/679 on the protection of personal data.

9.4 Restriction of processing

Unless the Customer expresses his express consent, his personal data will not be used for advertising or marketing purposes.

9.5 Data retention period

The Seller will keep the data collected in this way for a period of 5 years, covering the time of the statute of limitations of the applicable contractual civil liability.

9.6 Security and Privacy

The Seller implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access.
However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information over the Internet.

9.7 Implementation of the rights of Customers and Users

In accordance with the regulations applicable to personal data, Customers and users of the https://www.laligne29.com/ website have the following rights:

  • They can update or delete their data in the following ways: by sending an email to laligne29.nicolas@gmail.com.
  • They may delete their account by writing to the email address indicated in Article 9.3 "Data Controller"
    They may exercise their right of access to know the personal data concerning them by writing to the address indicated in Article 9.3 "Data Controller"
  • If the personal data held by the Seller is inaccurate, they may request that the information be updated by writing to the address indicated in Article 9.3 "Data Controller"
  • They may request the abolition of thepersonal data, in accordance with applicable data protection laws, by writing to the address indicated in Article 9.3 "Data Controller"
  • They may also request the portability of the data held by the Seller to another service provider
  • Finally, they may object to the processing of their data by the Seller

These rights, as long as they do not conflict with the purpose of the processing, may be exercised by sending a request by post or e-mail to the Data Controller whose contact details are indicated above.
The data controller must provide a response within a maximum of one month.
In the event of a refusal to grant the Client's request, the latter must be justified.
The Client is informed that in the event of refusal, he may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.
The Client may be asked to tick a box under which he/she agrees to receive informative and advertising emails from the Seller. They will always have the option to withdraw their consent at any time by contacting the Seller (contact details above) or by following the unsubscribe link.

ARTICLE 10 - Intellectual property

The content of the https://www.laligne29.com/ website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 11 - Applicable law - Language

These T&Cs and the transactions resulting from them are governed by and subject to French law.
These T&Cs are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.

ARTICLE 12 - Disputes

For all claimsPlease contact customer service at the Seller's postal or email address indicated in ARTICLE 1 of these T&Cs.
The Client is informed that it may in any event have recourse to conventional mediation, to existing sectoral mediation bodies or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.

In accordance with Articles L.616-1 and R.616-1 of the Consumer Code, our company has set up a consumer mediation system. The mediation entity chosen is: SAS CNPM - MÉDIATION - CONSOMMATION. In the event of a dispute, the consumer may file a complaint on the website:
http://cnpm-mediation-consommation.eu
or by post by writing to
CNPM - MEDIATION - CONSUMER AFFAIRS
27, avenue de la Libération – 42400 SAINT-CHAMOND

The Client is also informed that he may also use the Online Dispute Resolution (ODR) platform:https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes to which the purchase and sale transactions concluded pursuant to these T&Cs and which have not been settled amicably between the seller or by mediation, will be submitted to the competent courts under the conditions of ordinary law.

ANNEX I

Withdrawal form

Date______________________

This form must be completed and returned only if the Client wishes to withdraw from the order placed on https://www.laligne29.com/ unless exclusions or limits to the exercise of the right of withdrawal are made in accordance with the applicable General Terms and Conditions of Sale.
To the attention of SARL, LA CASA TROPICAL
42 rue du docteur malabouche, 34660, Cournonterral
I hereby notify my withdrawal from the contract relating to the property below:

  • Order from (indicate date)
  • Order Number: ........................................................
  • Customer Name: ........................................................................
  • Client Address: ...................................................................

Signature of the Client (only in case of notification of this form on paper)

Product added to wishlist